RETURN & REFUND POLICY
Your Fresh Fruit Mart order can be delivered to you throughout Abu Dhabi. We ensure complete freshness of all our products.
- Fresh fruit mart is committed to 100% customer satisfaction. If you are unsatisfied with the quality or freshness of the product, return the product at the time of delivery. As our product are perishable in nature so at the time of delivery you can check the goods and if you are not satisfied with our goods you can return it on the same time.
- Once the delivery person has gone after delivering the goods, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
- Refunds of payment will be done only through the original made of payment.
- If you make an online payment and cancel the order, your payment will be credited to your account.
- Products must be in the exact condition that has been received, that including but not limited to; packaging, boxes, labels, etc.
- You can cancel your order anytime up to the cut off time.
- Fresh fruit mart reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms and conditions of using the websites, we at our sole discretion could cancel such orders.
- If you have any questions or concerns about our Return and Refund Policy, please contact us at +97156 415 9999